Data We Hold and Why We Hold It
When you open an account with bdtk111, we collect the information needed to run your account — your name, contact details, login credentials and, where you use them, your bKash, Nagad or Rocket wallet references. We collect these payment identifiers strictly to process deposits and withdrawals;
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we do not store your full wallet PIN or transaction passwords. Device data — your browser type, IP address and session timestamps — is logged automatically each time you access the platform. We use this to detect unusual login activity and keep your account secure. Cookie
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data tracks your session state so you can switch between mobile browser and the full lobby without losing your place. We hold your account data for as long as your account is active. When an account is closed, we retain only the minimum records required by
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applicable law in eligible regions. You are never required to share more than what the account creation and payment verification steps ask for. Any data you submit through our support channels — whether that is a bKash transaction query, a Nagad deposit question or a Rocket
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withdrawal request — is used solely to resolve your issue and is not passed to marketing systems.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.